RECREATION PROGRAM COORDINATOR I
1. POSITION SUMMARY
Reporting to the Recreation and Facilities Manager, this position is responsible for assisting in the planning, coordination, and delivery of community recreation programs, facility rentals and special events. The role focuses on supporting effective program implementation, participant engagement and customer service.
2. KEY DUTIES & RESPONSIBILITIES
- Takes bookings, updating contracts and compiling facility usage reports using recreation software.
- Provide facility tours and walkthroughs to potential customers, ensuring accurate information is shared, questions are answered, and appropriate follow-up is conducted to support rental bookings.
- Assist with the delivery of recreational programs, events, and activities for a variety of age groups across all recreation facilities (NRCCC, sports fields, Sports Centre, MAP), including handling inquiries, bookings, invoicing, payments, contracts, layouts, and insurance requirements.
- Assist with the design, planning, implementation, and evaluation of recreation, cultural, and sport programs, activities, and events for a diverse range of participants.
- Assist with the monitoring of equipment and supplies for facilities ensuring items are available, well-maintained, and properly stored.
- Maintain clear and timely communication within the recreation team to ensure alignment on daily tasks, responsibilities such as key control, facility access and facility rental scheduling.
- Communicate setup and takedown schedules clearly and effectively to custodial and operations staff to ensure smooth facility operations.
- Provide support to staff, volunteers, and instructors by sharing information and offering guidance on programs and processes as needed.
- Build and maintain effective relationships with community organizations, schools, and local businesses to enhance program offerings and collaboration.
- Support program promotion through outreach, marketing, and communication efforts.
- Support compliance with safety requirements and standards, identifying and reporting hazards on a timely basis.
- Perform additional tasks and responsibilities as assigned to meet operational needs.
3. PERSONAL COMPETENCIES
SAFETY ORIENTATION
- Works at all times in a manner to keep themselves and those around them safe.
- Supports and promotes a positive organizational safety culture.
- Supports and promotes the health and safety of all employees in accordance with the Occupational Health and Safety Act and Regulations in addition to City of Martensville administrative health and safety policies and departmental procedures.
ACCOUNTABILITY
- Acknowledges responsibility and takes ownership for actions and mistakes.
- Takes corrective actions and keeps their supervisor informed when things go wrong.
DECISION MAKING
- Ability to use reasonable judgment and make informed decisions.
- Proven ability to adapt to changing situations and maintain composure.
- Ability to organize work and work with minimal supervision.
- Ability to solve problems independently while keeping others informed.
INTEGRITY
- Has strong principles that guide their work and are credible and honest in commitment and presentation.
- Delivers on promises.
JOB KNOWLEDGE AND ABILITY
- Knowledge and understanding of the basic principles of recreation programming with a focus on the recreation planning cycle and the benefits it provides to the community.
- A strong customer service approach with the ability to communicate effectively with staff, volunteers, and members of the public.
- Ability to organize tasks, prioritize responsibilities, and manage time effectively in a fast-paced environment.
- Ability to exercise sound judgment, make effective decisions, and demonstrate strong problem-solving skills, while recognizing when issues should be escalated to a supervisor.
- Ability to work effectively with minimal supervision while maintaining accountability for outcomes.
TEAMWORK
- Collaborates effectively with colleagues, volunteers and community partners in support of program and organizational goals.
- Ability to work effectively and efficiently in a team environment while maintaining a safety-first mentality.
- Demonstrates respect, cooperation, and the ability to work effectively with others by valuing diversity, understanding differences, and fostering positive team relationships across all departments.
EDUCATION, EXPERIENCE, AND SPECIFIC TRAINING
EDUCATION & TRAINING:
- Post Secondary Course in Recreation, Leisure Services, or a related field.
WORK EXPERIENCE:
- Minimum one year experience in a recreation setting, including familiarity with community programming and recreation-based scheduling software.
LICENSE OR CERTIFICATES:
- Satisfactory Criminal Record Check.
5. HOURS OF WORK, WAGE RATE and JOB CLASSIFICATION
This is a permanent full-time position in-scope of CUPE Local 2582.
HOURS: This is typically a Tuesday to Saturday position hours between 10:00am-7:00pm. Evening and weekend hours will be required. Normal work schedule will be adjusted throughout the year as necessary.
WAGE: As per Schedule A of the CUPE LOCAL 2582 Collective Agreement.
TO APPLY
Roxane Melnyk
Director of Recreation & Community Services
City of Martensville
(306) 683-5560
rmelnyk@martensville.ca
www.martensville.ca
